B2B credit decisions 92% faster with the CIAL360 Credit Decision Engine.
Intertek Testing Services de México, part of the global Intertek group, with more than 130 years of experience, successfully implemented the CIAL360 Credit Decision Engine to optimize and accelerate its credit evaluation process. Thanks to this solution, Intertek transformed a process that used to take months into one that is agile, structured, centralized, and fully traceable.
Outcomes
Agile credit evaluation: From 6 months to 15 days
100% of credit evaluations go through CIAL360 Credit
+10 active users with full visibility of the process
Company History
Intertek Testing Services de México, S.A. de C.V. is a leader in total quality assurance. With a presence in more than 100 countries, it has established itself as a strategic partner for companies that demand high regulatory and quality standards in their operations.
Pain Point
The credit department operated with manual processes that limited operational speed. As requests increased, the need arose for a platform that would centralize and provide greater visibility into the credit evaluation process.
We had backlogged requests from previous years. There was no way to expedite them manually.
Alejandra Moreno
Credit, Billing and Collections Manager at Intertek
Now, thanks to the platform, we are regularizing the terms of credit evaluations, and that has significantly impacted our portfolio.
Alejandra Moreno
Credit, Billing and Collections Manager at Intertek
Solution
With the support of CIAL Dun & Bradstreet, Intertek implemented the CIAL360 Credit Decision Engine, which enabled the company to transform 100% of its evaluation processes.
Thanks to CIAL360 Credit, Intertek succeeded in centralizing its applications, automating segmentation by customer type and amount, and reducing the document load through the use of the BIR report.
Results
The impact was immediate. CIAL360 Credit reduced the average evaluation time from six months to only f ifteen days, achieving a 92% improvement in efficiency. Each evaluation now follows a clear, traceable flow without external dependencies.
Today, all commercial terms are managed through a single platform, enabling agile and well-supported decisions. In addition, the credit and sales teams now operate with greater coordination, improving customer service through shared access to each application’s status.
Agile credit evaluation: From 6 months to 15 days
100% of credit evaluations go through CIAL360 Credit
+10 active users with full visibility of the process
Would you like to know how CIAL can help you transform your operation with more informed, secure, and strategic decisions?
Click the button below, and we will contact you! We would love to talk with you and better understand how we can help you optimize your decision-making with high-quality data and technology.
